Skip to main navigation Skip to main content

Our Core Values

dog and cat

  • Golden Rule:
    We will treat our patients, our clients and our co-workers the same way we wish to be treated.
  • Ethics/Trust:
    Honesty and integrity guide all our actions. Our clients and co-workers will know our caring commitment to the health of the pet through our actions. We will earn their trust and confidence.
  • Kindness:
    We will show kindness, compassion and empathy in all of our interactions with our patients, clients and co-workers.
  • I am Accountable and I am the Solution:
    I will strive to be the solution in all situations; seeking answers for patients, solving crisis for clients and lending a hand to co-workers. Working precisely, conscientiously and responsibly; I will own and correct my mistakes and learn from them.
  • Passion for our Jobs:
    I will hold onto the love and joy that animals bring to my life and our clients lives. I will not forget that I am grateful to be in a position to care for lives that ask for nothing from us and fulfill so much for so many people.
  • Proactive:
    I will take the initiative in making our patients, clients and co-workers day better.
  • Quality:
    We will maintain a Spirit of Excellence in all aspects of our care. We will earn the respect and good-will of our clients and co-workers by exceeding the expectation every time.

We Our Clients

The Bayside staff and vets always take such good care of our dogs. We appreciate how friendly and thorough everyone is in ensuring the best care for our pets. — Scott Warner

Staff are always energetic and friendly. They all seem to really like their job and treat our pets with compassion and caring. — Stephanie Rossi

Joy Israel is simply the best. She truly does have our Ivy's best interests in mind. we really love her — Samra & Troy Hamilton

Dr. Shepherd & his staff are awesome!!! He is always there when my animals need him no matter what & they just love him! We wouldn't go anywhere else! :) — Mindy Taylor