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We Treat Your Pet Like Our Own—With Love!

cat in pocketWe appreciate the confidence and trust you have placed in us and look forward to partnering with you to help your pet live a long, healthy life.

Our philosophy of care and purpose govern all that we do for you and your pet. It consists of the following key elements:

  • Honesty and integrity guide all our actions. You will know of our caring commitment to the health of your pet through our actions. We will earn your trust and confidence.
  • Kindness, compassion, and empathy come first in all interactions with patients. Your pet will hear it in our voice, feel it in our touch and know it in their heart.
  • Working precisely, conscientiously, and thoroughly, we will strive to find solutions, seeking answers that make your pet’s quality of life better.
  • We will work hard each day to exceed expectations maintaining quality of care while take the extra step to make your and your pet’s day better.
  • We will share the passion for our jobs by educating you about the best choices available for your pet’s needs. We will remember the love and joy that animals bring to our lives and your lives every day and be grateful to be in a position to care for so many.

We Our Clients

Gracie has always had the best of care from Dr. Shepard and the staff we just love them all...May God Bless you and keep you safe. We thank you for your outstanding service Marsha and John Brenneman and Gracie — Marsha & John Brenneman

Great Service. — Sam Russell

I love the crew at bay side animal hospital! They are always so nice, and you can tell they love what they do! — Christa William

Don't change anything. Fender loves you and that is all we need to know. — Donna & Bobby Lippner